QUALITY CONTROL SYSTEM Claire's验厂质量控制系统
1. Is the factory quality control procedures for its products documented?
是否建立了文件化的质量控制程序？
2. Are there adequate internal training programs provided for all quality control personnel involved?
是否为所有质量控制人员提供了足
INCOMING MATERIALS INSPECTIONS Claire's验厂原材料检验方面的要求：
1. Has the factory taken adequate measures to ensure incoming raw materials and products conforming to required specifications before use?
工厂是否采取足够的措施来确保证原材料与产品均符合规格要求才投入使用?
2. Are incoming and o
FACILITIES Claire's验厂对工厂设施方面的要求：
1. Does the plant layout appear generally acceptable?
工厂布局是否合乎生产需要, 足够及可以接受?
2. Does overall maintenance of the premises appear acceptable?
工厂设施的维护状况是否良好?
3. Does the general housekeeping appear acceptable?
SUBCONTRACTORS CONTROL Claire's验厂分包商控制
1. Has the factory developed a system to evaluate their sub-contractor?
工厂是否建立系统来评估其分包商?
2. Does factory has approved sub-contractor list?
是否有经批准的合格分包商清单?
3. Does factory provide specifications for and ens
IN-PROCESS QUALITY CONTROL Claire's验厂生产过程质量控制
1. Are all tooling fully tested and examined to meet all measurement and safety requirements?
是否所有的工具已完全检查,测试以保证满足所有的测量及安全要求?
2. Are samples of pilot run carefully reviewed by engineers and quality sta
FINAL INSPECTIONS Claire's验厂最终检验
1. Do factory quality controllers perform any final inspection on merchandise?
工厂是否对成品进行最终检验?
2. Are there written final inspection reports properly maintained to document the quality of products?
是否有最终检验报告来记录产
PACKAGING Claire's验厂包装要求
1. Is the packaging area tidy and free of contaminants?
包装区是否足够整洁以避免产品污染?
2. Is there adequate safeguard to prevent mistaken products from being packaged into client’s product cartons? (Such as broken needles, sewing needles,
NON-CONFORMING MATERALS Claire's验厂不合格品控制
1. Is non-conforming material sufficiently identified?
不合格品是否充分标识?
2. Is non-conforming material properly segregated at all stages?
在每个阶段, 不合格品是否正确隔离?
3. Are adequate records maintained to show the status
COMMUNICATION, DOCUMENTATION CONTROL AND WORK MOVEMENT
Claires验厂—Claire验厂沟通,文件控制及运作
1. Are test reports properly kept? (Inc. suppliers test reports, factory’s own test reports, China lab test reports,Hong Kong lab test reports, and etc)
是否正确保存测试报告? (
HANDLING OF COMPLAINTS Claires验厂投诉处理
1.Are customer complaints handled by top management?
客户投诉是否由管理层处理?
2.Are the complaints analyzed and the root causesinvestigated?
是否调查分析投诉的根本原因?
3.Is the corrective and preventive plan communicated with t
CODE OF CONDUCT ‘FLASH’ REVIEW Claires验厂工厂行为守则
任何标有”**”的问题是关键问题,如果其结果是”No”,会导致审核结果为”不能接受 / 不合规”
(Based on a minimum sampling size of documents and visual observation only)(只依据最小量的文件抽样和现场观察)
** 1. Forced Labour: Based on record review and visual 
品牌名称：ZARA(中文名称----飒拉)
所属国家：西班牙
创始时间：1975年
创始人：阿曼西奥·奥尔特加·高纳 (Amancio Ortega Gaona)
所属机构：Inditex集团
首席设计师：约翰·加利亚诺 (John Galliano)
产品类别：女性，男装，童装，鞋靴
Inditex是西班牙排名第一，并于近年超越了美国的GAP、瑞典的H&M成为全球排名第一的服装零售集团，2005年
ZARA验厂审核内容：
1. Business License
营业执照
2. Tax Identification Evidence
纳税鉴定证据
3. Labor contract for all employees or equivalent according to local labor law
依据当地劳动法为所有员工签订劳动合同
4. Record of employees details including a 